Shipping Policy

At Pyravet, we pride ourselves on our shipping policies, which are designed to make your pet care shopping experience as smooth as possible.

Once you place your order with Pyravet, we pack and dispatch it from our Melbourne warehouse within 24 hours. Depending on your location, you can typically expect your delivery:

  • Metro areas of major cities: 2-3 business days.
  • Rural areas and other regions: delivery times vary, with rural areas typically taking longer.

We understand that timely delivery is crucial, so we provide tracking information once our couriers pick up your order. This allows you to monitor your parcel until it reaches your doorstep.

Please note that our delivery service operates on business days, and while we aim to deliver promptly, external factors like public holidays and remote locations may affect delivery times. Rest assured, our drivers can leave your order in a safe place if you’re unavailable to receive it, ensuring convenience for your busy schedule.

Currently, Pyravet ships exclusively within Australia. If you need to update your delivery address after placing an order that has not yet been shipped, please get in touch with us promptly to avoid any inconvenience. Orders requiring address changes after shipment may incur a nominal fee.

At Pyravet, we’re committed to providing exceptional service and ensuring your pet products reach you swiftly and securely. Should you have any queries or concerns about your delivery, our customer support team is always available to assist you.

Thank you for choosing Pyravet for your pet care needs!

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